Return Policy and Warranty 


We want you to be completely satisfied with your purchase. If for any reason you are not happy with your purchase, you may return the item(s) within 90 days of receiving the order for a full refund of the merchandise cost. Please note that we cannot refund special orders, shipping charges, or handling fees for the return.

To initiate a return, please contact our customer service team to obtain a Return Merchandise Authorization (RMA) number. Once you have received your RMA number, please securely package the item(s) in its original packaging and include a copy of the RMA form. Write the RMA number on the outside of the package and send it to the address provided by our customer service team. Returns will not be accepted unless they have been approved and issued an RMA.

Please note that we cannot accept returns of items that have been used, damaged, or altered in any way. All returns must be in new and unused condition, with all original packaging and accessories. Defective products should generally be handled by the manufacturer. Manufacturer contact links and phone numbers are listed below.

Once we receive your return, we will process it within 5-7 business days. Refunds will be issued to the original payment method. Please allow up to two billing cycles for the refund to appear on your statement.

If you have any questions about our return policy or need assistance with a return, please do not hesitate to contact our customer service team.

Warranty Links and Phone Contacts


AP Products

517-278-8521

Autoflex/Knott

920-928-6875

Bulldog

800-632-3290 / 715-693-1700

C.E. Smith Co.

800-334-2490

C.H. Yates Rubber Corp.

508-674-3378

C.R. Brophy

800-637-8258

Caliber

888-872-9628

Dayton

800-233-0899

Deemaxx

682-200-6003

Demco

712-725-2311

Dexter Marine

404-477-6899

Dexter technical resources

877-973-3632

Dexter/UFP

877-973-3632

Draw-Tite

800-632-3290 / 715-693-1700

Dutton Lainson

402-462-4141

Erickson Mfg.

810-765-1144

Fulton

800-632-3290 / 715-693-1700

Hopkins

800-835-0129

Horizon Global

800-632-3290 / 715-693-1700

IMMI

877-447-2305

Kenda/Loadstar

800-225-4714

Kodiak

 574-413-9066

Lippert Components/Challenger Door

574-537-8900

Master Lock

800-308-9244

Optronics

800-364-5483

Peterson Mfg.

800-821-3490

Reese

800-632-3290 / 715-693-1700

Reliable Tool & Machine Co.

888-347-5566

Suspa

616-241 4200

Tecniq Inc.

269-629-4440

Tie Down Engineering

800-241-1806

Tredit

855-887-3348

Universal Group

800-777-1823